Testing Services
Committed to creating a fair and supportive testing environment for all students
We’re here to support your success. Our team partners with departments across campus to provide a smooth and efficient exam experience, ensuring that test administration runs seamlessly and that results are delivered promptly.
We are committed to creating a fair and supportive testing environment for all students, including those with disabilities, those receiving accommodations and those observing religious practices.
If you have any questions about exams or need assistance, please reach out. You can contact us at 330-325-6410 or email testingservices@380cebbe0d.nxcli.io.
We are located in A-136, upstairs, next to Psychiatry.
Exam absence
If you know prior to the exam that you are unable to attend:
- Contact our office at testingservices@380cebbe0d.nxcli.io and copy your course director.
- Fill out an absence form.
If you have an emergency or fall ill before the start of the exam:
- If you are able please reach out via email to alert our staff that you will not be in attendance.
- Fill out an absence form at the next earliest convenience.
- If you do not report for an exam we will reach out to your course director.
If you know you will be late for an exam:
- Contact our office at testingservices@380cebbe0d.nxcli.io and copy your course director or call 330-325-6410 and leave a message with your legal first and last name, cohort, and a number in case we need to reach you.
- Testing Services will reach out to direct you where to report.
How to reschedule
Once your course director approves a makeup exam, they will notify Testing Services on your behalf. Testing Services will then contact you to schedule the exam for the next available makeup date, following NEOMED policy.
If there are scheduling conflicts—either with you or with Testing Services—you may not be able to make up the exam on your original return date. In some cases, you may need to complete the exam during another class. Testing Services will work with your course director to find the best solution.
What’s allowed in the testing center?
Students are not allowed to bring in any unauthorized materials to the testing room such as notes, scrap paper and electronics. Testing staff will provide any materials related to testing but ask that you please bring your own writing utensil for all ExamSoft-based exams (NBME exams use a dry erase green board and marker). All test materials will be turned in prior to leaving the room after completing an exam.
Bags, purses and large coats need to be left outside the testing room; per our NEOMED bag policy, we are not responsible for unattended items left outside during testing.
I need help with ExamSoft
Testing Services
Hours: 8 a.m. – 4 p.m. daily
testingservices@380cebbe0d.nxcli.io
330-325-6410
ExamSoft Customer Service
Hours: 24/7
866-429-8889 Ext. 1
Testing Services
330-325-6410
testingservices@380cebbe0d.nxcli.io
Jessica Hartman
Assistant Director, Testing Services
jhartman@380cebbe0d.nxcli.io
330-325-6811
Tami Lang
Educational Data Coordinator
tlang@380cebbe0d.nxcli.io
330-325-6180
Colleen Pearson
Testing Coordinator
cpearson@380cebbe0d.nxcli.io
330-325-6383
Becky Kirkner
Testing Assistant
rkirkner@380cebbe0d.nxcli.io
330-325-6410
Contact us
Testing Services
330.325.6410
testingservices@380cebbe0d.nxcli.io